Author: Halfvares Mats, Teknikhuset AB.

Published: 2005-09-01

Applies to:
  • Content Studio PDF Server

Type: Bug


After installing Servicepack 1 on Windows Server 2003 running Content Studio PDF server the service might not be able to generate PDF:s any more. Also the Content Studio PDF Server can generate an Out of memory exception.


There is a problem in the underlying third party product Active PDF WebGrabber that can cause the WebGrabber to stop working. Also Active PDF has changed the type library for one of the core components so that Content Studio PDF server fails to use it.


Upgrade Active PDF server and Active PDF WebGrabber to servicepack 7. More information can be found on the Active PDF download site at
After this customers must update the file CSPDFWorker.dll on the PDF server. (Normally this file is installed in the C:\Program Files\Teknikhuset\CSPDFServer). Before replacing the file you should stop the Content Studio PDF Server Service and restart it afterwards. The best way of doing this is to use the Content Studio PDF Server Manager installed with the product.
Download CSPDFWorker.dll.